01 / SUPPORT
Customer questions
Answers to frequent questions about products, services, operations or the ordering process.
- FAQ
- navigating the website
- information about services
- handover to support
AI chatbot for businesses
AI that answers. And helps customers move forward.
We implement AI chatbots for websites and business use. They can answer recurring questions, help visitors find their way around your offering, pass on contacts or work with prepared company information.
Options
A chatbot built around a specific scenario.
02 / SALES
Initial enquiry qualification
The chatbot can find out a visitor’s basic needs and pass the relevant information or contact on to a salesperson.
- collecting requirements
- contact details
- routing to the right service
- link to a form
03 / KNOWLEDGE
Company knowledge
For selected scenarios, the assistant can be built on approved materials, documentation or internal information.
- approved sources
- limited context
- clear rules
- updatable materials
04 / INTEGRATION
Connection to other processes
Depending on the project, it can be linked to forms, a CRM, email or other systems.
- CRM
- forms
- workflow automation
Implementation
Scenario first. AI second.
01 / GOAL
We define the task
What the chatbot should handle and, just as importantly, what it should not.
02 / DATA
We prepare the materials
FAQs, services, documents, rules and other verified information.
03 / TEST
We test the answers
Edge cases, accuracy, tone of voice and safe handover to a person.
04 / OPERATION
We deploy and develop it
We monitor the types of questions and adjust the content and scenarios as needed.
AI implementation
Do you have a process or questions that keep coming up again and again?
We will look at whether a chatbot, another form of automation or a simpler solution makes sense.