Remote PC repair and service. No trip to a repair shop.
Is your computer slow or infected? Our PC repair and service happen conveniently online, without visiting a repair shop. We help with installing software, removing viruses, system updates, speeding up your computer or moving to a new version of Windows. We handle everything remotely, anywhere in the Czech Republic.
Remote PC repair and clean-up. Without going anywhere.
Many software problems no longer require a trip to a repair shop. First we talk the situation through, then, with your agreement, we connect securely to your computer and carry out the agreed work.
01 / DIAGNOSIS
Free diagnosis
First we listen and try to diagnose the problem, whether it is a slow computer, a suspected virus or a needed repair. Then we estimate the time and price and tell you before we start.
first consultation of the problem
assessment of whether it can be fixed remotely
estimated time and price
free diagnosis for our customers
02 / CONNECTION
Remote connection
After the diagnosis and agreement, we ask you to install the program we use to connect: current versions of AnyDesk or AeroAdmin. The technician stays in touch with you by phone or WhatsApp during the service.
AnyDesk or AeroAdmin
connection only with your consent
phone / WhatsApp contact
virus removal, clean-up and software
03 / GUARANTEE
Satisfaction guarantee
We do everything we can to solve the problem. If the remote work does not resolve it to your satisfaction, you do not pay the agreed price for the work.
a fair evaluation of the result
no payment for an unsuccessful fix
a clear explanation of the result
a recommendation for the next steps
How the repair works
What to do? Three simple steps.
01 / PHONE
Call us
Call +420 773 493 123 and describe the problem: a slow system, viruses, missing programs or other issues. The technician proposes a solution, an approximate price and next steps. It is a regular number with no hidden fees.
02 / ONLINE
Remote connection
After we agree, we send you a simple program for the remote connection. The technician connects and carries out the agreed repair, from virus removal and updates to speeding up the system or a reinstall.
03 / CONTROL
You stay in control
You watch the whole process in real time and can end it at any moment. We treat your data discreetly and work only within the agreed scope.
FAQ
Frequently asked questions. Remote PC repair.
How does remote repair work?First you describe the problem by phone. The technician checks whether it can be solved remotely, agrees the procedure with you and then sends instructions for the remote connection program. You watch the work on your own screen.Which remote programs do you use?Current versions of AnyDesk or AeroAdmin. The technician explains how to install and connect.Is the remote connection safe?We connect only with your consent. You see everything the technician does on your computer the whole time and you can end the connection at any moment.What if the repair does not work?Not every problem can be solved remotely. If the agreed work does not resolve the problem to your satisfaction, you do not pay the agreed price for the work.What problems do you solve?Typically a slow system, viruses and unwanted software, installing and setting up programs, Windows updates, common software errors, system clean-up and other issues that can be solved without physical work on the computer.When are you available?We provide remote support 24 hours a day, 7 days a week. Before connecting, always talk the repair through with the technician by phone first.
Remote help 24/7
Computer playing up? Call us first.
Describe the problem to the technician. We check whether we can solve it remotely and agree the next steps.
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